Best Western Hartford Hotel & Suites
185 Brainard Rd, Hartford, CT 06114, Hartford, United States
2-star hotel
Guest rating: 3.8 / 5
Overview
Best Western Hartford Hotel & Suites is a laid-back, 2-star hotel located off I-91 at 185 Brainard Rd in Hartford, Connecticut. It’s positioned as a practical base for visitors who want easy highway access while staying a short drive from downtown venues.
Rooms & Suites
Rooms are traditionally furnished and include flat-screen TVs with premium cable channels, coffeemakers, and free WiFi. Suites add kitchenettes plus sitting rooms with pull-out sofas, offering extra space and more flexibility for longer stays or small groups.
Dining & Freebies
The hotel includes a complimentary breakfast buffet. Free parking is provided, and the property also offers a free local shuttle service.
Amenities & Recreation
On-site features include a seasonal heated outdoor pool, a fitness center, and guest BBQ grills. Amenities are otherwise not fully documented, so travelers who need specific facilities should confirm details directly with the property.
What’s Nearby
The hotel is about 2.4 miles from the Connecticut Convention Center and about 3.1 miles from the XL Center. Nearby attractions include the Wadsworth Atheneum Museum of Art (about 3.4 km), Connecticut Science Center (about 3.4 km), Connecticut’s Old State House (about 3.7 km), Bushnell Park Carousel (about 3.7 km), Connecticut State Capitol (about 3.8 km), and The Mark Twain House & Museum (about 5.0 km).
Best for
This property suits budget-minded travelers who want freeway access and included basics like breakfast, parking, and local shuttle service. It can work well for short stays tied to events at the Connecticut Convention Center or XL Center, and for travelers who value suite options with kitchenettes and pull-out sofas.
Travel tips
Check-in is reported by guests as enforced at 3:00 PM, so plan arrival timing accordingly. For sightseeing, downtown Hartford museums and landmarks such as the Wadsworth Atheneum, Connecticut Science Center, and Old State House are a short drive away; the hotel’s local shuttle may help reduce the need to drive for nearby trips. If reliable WiFi or in-room water pressure is essential for your stay, consider verifying status at check-in based on guest-reported issues.
What guests say
Guests often mention friendly staff, comfortable beds, and value from included perks such as complimentary breakfast and internet. Room size is sometimes noted positively, including rooms with two queen beds, though bathrooms are described as small by some. Recurring criticisms include odor or mildew/smell issues, and occasional maintenance problems such as bathroom flooding or lack of shower water. A few reviewers also highlight service recovery frustrations and strict adherence to the 3:00 PM check-in time, as well as intermittent WiFi outages.
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