Best Western Hilliard Inn & Suites

Best Western Hilliard Inn & Suites

3831 Park Mill Run Dr, Hilliard, OH 43026, New California, United States

Best Western

2-star hotel

Guest rating: 4.4 / 5

Overview

Best Western Hilliard Inn & Suites is a 2-star, all-suite hotel located in Hilliard, Ohio, just off Jack Nicklaus Freeway in the New California area west of downtown Columbus. It offers a straightforward, no-frills stay with a strong reputation among guests, reflected in its 4.4 rating from 914 reviews. The property caters to travelers who want simple, comfortable suites rather than a full-service resort experience.

Rooms

Guest accommodations are studio suites with a laid-back, warmly decorated feel, each including a sitting area with a pull-out sofa. Suites come equipped with free Wi-Fi, cable TV, a microwave, minifridge, and coffeemaker, making them practical for both short stopovers and longer stays.

Dining & Amenities

A free continental breakfast is served each morning in a casual dining room with a TV, a feature guests frequently single out as a highlight. The hotel also has an indoor pool, a snack shop, and a business center, along with free parking for all guests.

Location

The hotel sits about 6 miles from Ohio State University Airport and 7 miles from Ohio Stadium, with Quarry Trails Metro Park just under 4 km away. It's also within a roughly 8-16 km drive of numerous Columbus attractions, including Columbus Park of Roses, the Wexner Center for the Arts, the Ohio Statehouse, COSI, the Columbus Museum of Art, Franklin Park Conservatory, and Zoombezi Bay.

Best for

This hotel suits budget-conscious travelers, families, and short-term visitors who want a clean, simple all-suite stay with free breakfast, parking, and an indoor pool. Its location off a major freeway and proximity to Ohio State University Airport and Ohio Stadium also make it convenient for game-day visitors or those with quick air travel needs. Guests seeking easy access to Columbus's museums, parks, and zoo attractions will find the hotel a workable, moderately-priced home base a short drive from downtown.

Travel tips

Because the hotel is roughly 10-16 km from most central Columbus attractions like COSI, the Ohio Statehouse, and Columbus Zoo, having a car is recommended for sightseeing. The hotel's location just off Jack Nicklaus Freeway makes it a convenient base for drivers heading into downtown Columbus or to Ohio Stadium on game days, so plan for extra travel time during major events. Quarry Trails Metro Park, only about 4 km away, is a good option for a quick outdoor break without a long drive.

What guests say

Guests consistently praise the hotel's cleanliness, friendly and hospitable staff, and the quality of the free breakfast, with many calling out the breakfast staff specifically. Several reviewers also highlight good value for the price and a convenient location. A minority of reviews mention negative experiences related to check-in procedures, including a perception of unequal treatment during the identification and registration process, suggesting some inconsistency in front-desk experiences.

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