Best Western Springfield West Inn
429 Riverdale St, West Springfield, MA 01089, North Chicopee, United States
3-star hotel
Guest rating: 3.8 / 5
Overview
Best Western Springfield West Inn is a simple, 4-story, 3-star hotel overlooking the Connecticut River. It has a public rating of 3.8/5 from 552 reviews and is positioned off Route 5 in North Chicopee/West Springfield.
Location & Nearby Attractions
The hotel is at 429 Riverdale St, West Springfield, MA 01089, with easy drives to major area attractions. Popular nearby points of interest include Springfield Museums and The Amazing World of Dr. Seuss Museum (about 3.5 km away), MGM Springfield (about 3.6 km), and the Naismith Basketball Hall of Fame (about 4.2 km). Six Flags New England—including rides like Superman: The Ride and Wicked Cyclone—is roughly 8.6–8.9 km away.
Rooms
Rooms include en suite bathrooms with showers and tubs, plus free WiFi, TVs, and coffeemakers. Some rooms add hot tubs. Review feedback highlights generally clean and comfortable stays, with occasional mentions of maintenance issues such as slow draining at the sink and concerns about tub-floor safety.
Breakfast & On-site Services
A complimentary continental breakfast buffet is included. Guests specifically mention a substantial hot-and-cold spread (such as eggs, sausage, pancakes, breads, and cereals). The property also has an outdoor pool, a business center, and free parking.
Best for
This hotel best suits value-focused travelers who want a straightforward stay with free parking, included breakfast, and WiFi. It’s also a practical base for visitors planning days at Springfield’s museum cluster (around 3.5 km away) or trips to Six Flags New England (about 8.9 km away).
Travel tips
The property sits off Route 5, making it convenient for drivers; free parking supports day trips around Springfield, Holyoke, and West Springfield. If you’re visiting downtown Springfield attractions like MGM Springfield, Springfield Museums, or the Dr. Seuss sites, expect a short drive of roughly 3.5–3.7 km. The Amtrak station is about 3.6 miles away for travelers connecting to rail routes.
What guests say
Guests commonly highlight friendly staff and strong value for the price, along with positive impressions of room cleanliness and overall comfort. Breakfast is a frequent standout, with multiple guests noting a varied buffet that includes hot options. Negative feedback centers on occasional understocked in-room supplies for larger parties (towels and coffee items) and some maintenance/safety concerns such as sink drainage problems and tub-floor traction. Overall sentiment reflects a solid, no-frills stay with a notably well-liked breakfast and service.
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