Crowne Plaza Chicago West Loop by IHG
25 S Halsted St, Chicago, IL 60661, South Chicago, United States
3-star hotel
Guest rating: 3.9 / 5
Overview
Crowne Plaza Chicago West Loop by IHG is a 3-star hotel on a lively commercial street in Chicago’s West Loop at 25 S Halsted St. It’s positioned for easy access to downtown attractions while staying close to the neighborhood’s well-known dining scene. The hotel holds a public rating of 3.9/5 based on 3,042 reviews.
Location & Nearby Highlights
The hotel is about an 8-minute walk from Union Station, making it a practical base for travelers arriving by train. Randolph Street’s trendy restaurants are about 3 blocks away, and the Magnificent Mile is roughly 2 miles from the property. Major sights within a few kilometers include Willis Tower and Skydeck Chicago (both about 943 m), The Chicago Theatre (1,687 m), Cloud Gate (1,970 m), Millennium Park (2,031 m), The Art Institute of Chicago (2,044 m), and the Chicago Riverwalk (2,140 m).
Rooms & In-Room Features
Rooms are described as warmly decorated and include free Wi‑Fi and flat-screen TVs. Suites add separate living rooms with sofas, and some units include balconies with city views. Room service is available.
Dining & On-Site Services
On site, there’s a relaxed restaurant with a 1940s-inspired style and a low-key bar, both frequently referenced by guests for food and drink. Practical facilities include a 24-hour gym and a business center. Valet parking is offered for a fee.
Best for
This hotel suits travelers who want the West Loop restaurant and nightlife scene nearby, with easy reach to downtown landmarks like Willis Tower/Skydeck Chicago and Millennium Park. It also fits guests who value on-site dining and a bar, plus basics like free in-room Wi‑Fi and a 24-hour gym. Review themes suggest it’s best for travelers who prioritize location and service over having the newest room finishes.
Travel tips
If you’re arriving by train, Union Station is an easy walk (about 8 minutes), which can reduce the need for a car. Several marquee attractions—Willis Tower/Skydeck Chicago (~943 m) and Millennium Park/Cloud Gate (~2 km)—are close enough for quick rides or longer walks. Guests mention street noise at night, so consider bringing earplugs or requesting a quieter room if you’re a light sleeper.
What guests say
Guests frequently praise the helpful front-desk staff and generally positive service experiences. On-site restaurant and bar offerings are a recurring highlight, with multiple mentions of good food and drinks, and the West Loop location is valued for nearby dining. At the same time, some reviews point to rooms feeling dated or worn. Street noise at night is also mentioned as a drawback, particularly for lighter sleepers.
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