Crowne Plaza Phoenix Airport - PHX
4300 E Washington St, Phoenix, AZ 85034, Phoenix, United States
3-star hotel
Guest rating: 4.0 / 5
Overview
Crowne Plaza Phoenix Airport - PHX is a 3-star hotel in Phoenix, Arizona with a strong public rating of 4/5 from 2,464 reviews. It’s positioned as a practical airport-area stay, pairing an efficient location near Phoenix Sky Harbor International Airport with on-site services aimed at both short layovers and longer city visits.
Location & Getting Around
The hotel is located at 4300 E Washington St, opposite a Valley Metro light rail station, and about 1.4 miles from Phoenix Sky Harbor International Airport. It’s also close to major attractions including S’edav Va’aki Museum (formerly Pueblo Grande Museum) (~496 m), Papago Park (~3.7 km), Phoenix Zoo (~3.9 km), and Desert Botanical Garden (~4.3 km). Downtown and museum districts are within a short drive, including the Arizona Science Center (~7.2 km) and Heard Museum (~8.2 km).
Rooms
Rooms are modern and equipped with free Wi‑Fi, flat-screen TVs, and minifridges, plus desks with ergonomic chairs for work. Upgraded room options add pull-out sofas, and some rooms include Keurig coffeemakers. Room service is available for guests who prefer to dine in.
Dining
On-site dining includes a relaxed restaurant, which is a frequently mentioned bright spot in guest feedback for both food quality and service. Room service is also offered, adding convenience for late arrivals or early departures tied to flight schedules.
Amenities & Facilities
A complimentary airport shuttle and complimentary parking support travelers using the hotel as a pre-flight or post-flight base. Recreational facilities include a 24/7 exercise room, an outdoor pool, and a hot tub. For events and work needs, the property includes a 24-hour business center, six meeting rooms, and a ballroom.
Best for
This hotel is best suited to airport-focused travelers who want an easy transfer to Phoenix Sky Harbor International Airport, supported by a complimentary shuttle and parking. It also works well for guests who value transit access, thanks to its position opposite a Valley Metro light rail station, and for those visiting nearby Papago Park, the Phoenix Zoo, and the Desert Botanical Garden.
Travel tips
If you’re flying out early, plan around the hotel’s airport-shuttle operation—guests specifically note very early transfers as a key convenience. With a Valley Metro light rail station directly across the street, it can be a practical way to reach other parts of Phoenix without driving. S’edav Va’aki Museum (formerly Pueblo Grande Museum) is a short walk away (~496 m), making it an easy nearby stop between flights or meetings.
What guests say
Guests frequently highlight the hotel’s convenience for early flights, especially the airport shuttle experience. Restaurant dining is a recurring positive theme, with multiple mentions of strong service and good food. Room comfort is noted positively by some, including comfortable beds and plentiful power outlets. Negative feedback focuses on inconsistencies in room condition and upkeep, with reports of worn fixtures and maintenance issues, and some guests describing front-desk handling and accountability as disappointing during problems such as room readiness.
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