Fairfield by Marriott Inn & Suites Columbus Hilliard
5520 Maxwell Pl, Columbus, OH 43228, New California, United States
3-star hotel
Guest rating: 4.2 / 5
Overview
The Fairfield by Marriott Inn & Suites Columbus Hilliard is a 3-star hotel set in the New California area off I-70, at 5520 Maxwell Pl, Columbus, OH. It offers a relaxed, no-frills atmosphere geared toward travelers wanting straightforward comfort with easy highway access. With a 4.2 rating from 640 reviews, it has built a solid reputation among both leisure and family visitors.
Rooms
Standard rooms come with free Wi-Fi, flat-screen TVs, desks, and coffeemakers for a functional stay. Upgraded rooms and suites step things up with minifridges, microwaves, and separate living areas featuring pull-out sofas, making them a practical option for families or extended stays needing more space.
Amenities & Recreation
On-site recreation includes an indoor pool and a hot tub, popular with guests looking to unwind after a day out, plus a fitness room for staying active. A convenience store and guest laundry facilities add practical everyday conveniences, and complimentary parking and hot breakfast are included with every stay.
Dining
The hotel serves a complimentary hot breakfast each morning, with guests noting offerings like scrambled eggs, ham, muffins, and waffles. There is no full-service restaurant on-site, but the convenience store provides additional options for guests.
Location
The hotel sits about 4.7 km from Hollywood Casino Columbus and roughly 5.4 km from Quarry Trails Metro Park, making both easily reachable for an evening or morning outing. Downtown Columbus attractions -- including the Ohio Statehouse, North Market Downtown, COSI, and the Wexner Center for the Arts -- are all within roughly 12 km, putting the city's major museums, parks, and historic sites within a short drive.
Best for
This hotel suits budget-conscious families and road-trippers who want spacious suite options with pull-out sofas, an indoor pool, and hot breakfast included. Its proximity to Hollywood Casino Columbus (under 5 km) and a cluster of downtown Columbus museums and parks within about 12 km also makes it a convenient base for casino visitors and weekend sightseers exploring the city's cultural attractions.
Travel tips
Since the hotel sits off I-70 in the New California area, a car is the most practical way to reach downtown Columbus attractions like the Ohio Statehouse, North Market, and COSI, which are all roughly 12 km away. Hollywood Casino Columbus and Quarry Trails Metro Park are both under 6 km away, making them easy quick trips. Guests planning to use the indoor pool, hot tub, or hot breakfast should check timing, as these are shared amenities that can see morning traffic from other travelers.
What guests say
Guests frequently praise the friendly and attentive front desk staff, citing clear communication and professionalism, including one case where staff handled an area-wide power outage smoothly. The hot breakfast, featuring scrambled eggs, ham, muffins, and waffles, along with clean rooms, comfortable beds, and the hot tub, are commonly highlighted positives. Some reviewers who had stayed multiple times over the years reported that a recent change in management coincided with service or maintenance issues, including at least one report of no hot water. Overall sentiment leans positive, with value for price and staff service as recurring strengths, though a minority of reviews suggest inconsistency in recent upkeep.
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