Fairfield by Marriott Inn & Suites New York Manhattan/Chelsea
116 W 28th St, New York, NY 10001, New York, United States
3-star hotel
Guest rating: 4.0 / 5
Fairfield by Marriott Inn & Suites New York Manhattan/Chelsea is a 3-star, casual hotel set in Manhattan’s Chelsea neighborhood at 116 W 28th St. It’s positioned for easy city access, about a 2-minute walk from the 28th Street subway station and within walking distance of major sights like the Empire State Building (about 546 m away) and the High Line (about 1,138 m away). Rooms are described as bright and informal, with free Wi-Fi, flat-screen TVs with premium channels, and coffeemakers; upgraded rooms offer city views. Suites add extra space with separate living rooms and iPod docks, which can be useful for longer stays or travelers who want a bit more room. A complimentary cooked or continental breakfast is served in the lobby area or a glass-enclosed dining room. On-site facilities include a 24-hour gym and a business center, supporting both leisure and work-focused trips.
Best for
This property is best for travelers who want a practical Manhattan base in Chelsea with quick subway access and the ability to walk to marquee attractions like the Empire State Building and the High Line. It also suits guests who value included breakfast and simple, functional in-room features such as Wi‑Fi and coffeemakers; suites are a good fit for anyone needing a separate sitting area.
Travel tips
Plan to use the nearby 28th Street subway station (about a 2-minute walk) for efficient trips to Midtown sights such as Times Square (about 1,397 m) and Grand Central Terminal (about 1,466 m). Many popular stops are reachable on foot from the hotel—Bryant Park is about 1,083 m away, and Rockefeller Center is about 1,759 m away—so comfortable walking shoes can be helpful. If you’re sensitive to room climate or noise, note that at least one guest mentioned a loud heater and dry air.
What guests say
Guest feedback commonly highlights the hotel’s Chelsea location as a major advantage, with easy walking access and nearby subway service. Many reviewers praise friendly, helpful staff and mention solid breakfast value. Several comments note that rooms are on the small side, consistent with typical NYC expectations, though at least one guest found their room larger than expected and complimented the shower and bed. Negative themes include reports of poor front-desk/management responsiveness in dispute situations and isolated complaints about cleanliness and pests, as well as a room comfort issue involving a loud, drying heater.
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