Four Points By Sheraton Manhattan Chelsea
Guest rating: 3.5 / 5
Four Points by Sheraton Manhattan Chelsea is a smoke-free hotel in New York City’s Chelsea neighborhood, positioned for easy access to major Midtown landmarks. It’s a short walk to Madison Square Garden and 5th Avenue, with the Empire State Building and Times Square also nearby. The property has 158 guestrooms centered on comfort, including pillowtop beds, cable TV programming, and private bathrooms stocked with designer toiletries and hair dryers. Rooms include complimentary wired and wireless internet access, while paid Wi-Fi is also listed among amenities. On-site services emphasize efficiency and support, with a 24-hour front desk, express check-out, bellhop service, and multilingual staff. Self-parking is available on site (fees apply), and an airport shuttle is offered for added travel convenience.
Best for
Best for travelers who want a Chelsea base within walking distance of Madison Square Garden and 5th Avenue, and within easy reach of Times Square and the Empire State Building. It also suits guests who prioritize practical services—24-hour front desk support, express check-out, and an airport shuttle—along with in-room wired and wireless internet connectivity.
Travel tips
If you’re planning to visit Madison Square Garden or shop along 5th Avenue, this location can reduce the need for longer cross-town travel since both are walkable from the hotel. Consider budgeting for on-site self-parking if you’re arriving by car, as it is available but subject to charges. With express check-out and a 24-hour front desk, early departures and late arrivals are easier to manage, especially if you coordinate airport shuttle timing in advance.
What guests say
The property holds a public rating of 3.55 based on 985 reviews, indicating a mixed-to-moderate overall guest experience. No review excerpts were provided, so specific recurring positives or negatives (such as cleanliness, noise, room size, or staff service) cannot be summarized from quoted guest feedback. Based on documented features, the most likely discussion points for guests would relate to its Chelsea location near major attractions, the availability of an airport shuttle, and the presence of both complimentary in-room internet access and paid Wi-Fi listing. For a more precise theme analysis, additional review-text context would be required.
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