Hilton Garden Inn New York/Staten Island
1100 South Ave, Staten Island, NY 10314, Staten Island, United States
3-star hotel
Guest rating: 4.2 / 5
Hilton Garden Inn New York/Staten Island is a contemporary, 3-star hotel set within the wooded grounds of Staten Island's Industrial Park, about an 8-minute drive from Interstate 278. Guest rooms are appointed with custom-designed beds, chic contemporary decor, flat-screen TVs, microwaves, minifridges and free WiFi. On-site dining includes an upscale Italian restaurant and cabaret space with select evening performances, a modern lounge featuring live entertainment, and a 24/7 pantry for round-the-clock snacks. The hotel also offers a 10,000-square-foot ballroom overlooking landscaped gardens, making it a notable event and gathering venue on the island. A fitness center and free shuttle to Newark Liberty International Airport round out the practical amenities. While the hotel sits apart from Manhattan and Brooklyn's major sights -- the Statue of Liberty, Ellis Island, the 9/11 Memorial, One World Trade Center, and the Brooklyn and Whitney museums are all roughly 14 to 20 kilometers away -- it serves as a quieter, greenery-surrounded base for exploring the wider New York City area by car or ferry.
Best for
This hotel suits travelers who want a calm, wooded setting with hotel-style comforts -- like the on-site Italian restaurant, lounge with live entertainment, and fitness center -- rather than a downtown high-rise. It's a strong fit for event guests and groups thanks to the 10,000 sq ft ballroom, and for air travelers connecting through Newark given the free airport shuttle. Because major NYC landmarks are all a considerable drive away, it best suits those planning to explore the city by car rather than on foot.
Travel tips
Plan on driving or using ride-share/ferry connections to reach Manhattan and Brooklyn attractions, since sights like the Statue of Liberty, Ellis Island and the 9/11 Memorial are all 13-20 km away rather than walkable. The hotel is about an 8-minute drive from Interstate 278, which is useful for mapping routes on and off Staten Island. Take advantage of the free Newark Liberty International Airport shuttle if flying in or out of Newark rather than JFK or LaGuardia.
What guests say
Guest feedback is mixed but leans positive overall, with many reviewers highlighting friendly service, a clean property, and a genuinely good on-site Italian restaurant and bar. Several guests specifically called out the hotel as pleasant for family visits and praised its cleanliness and customer service. However, a recurring negative thread involves inconsistent staff attitudes, with some guests describing rude or unhelpful service and friction around Hilton Honors benefits. One severe complaint cited room cleanliness issues, including insects and foreign objects found in the room, contrasting sharply with other reviewers' praise of the property's tidiness.
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