Hilton Garden Inn New York Times Square South
326 W 37th St, New York, NY 10018, New York, United States
3-star hotel
Guest rating: 4.2 / 5
Hilton Garden Inn New York Times Square South is a 3-star Hilton Garden Inn in Midtown Manhattan at 326 W 37th St, set in a redbrick building a short walk from a subway station. It places you within easy reach of major sights, including Times Square (782 m), Bryant Park (903 m), the Empire State Building (948 m), and the High Line (1186 m). Rooms are understated and geared for practical stays, offering free Wi-Fi, flat-screen TVs, minifridges, microwaves, and Keurig coffeemakers; some upgraded rooms add city views and/or balconies. On-site amenities include an airy restaurant, a bar, and a convenience store for snacks and essentials, plus a fitness center and coin-operated laundry facilities. Limited room service is available for lighter in-room dining. Its central location also makes it convenient for attractions farther afield such as Rockefeller Center (1343 m), Grand Central Terminal (1420 m), and the Museum of Modern Art (1552 m).
Best for
This hotel best suits travelers who want a Midtown base for sightseeing on foot, with Times Square, Bryant Park, and the Empire State Building all under about 1 km away. It also fits guests who value in-room convenience for short stays, thanks to microwaves, minifridges, and free Wi-Fi, plus on-site food options and a convenience store.
Travel tips
Plan to rely on the nearby subway station (about a 4-minute walk) for fast access around Manhattan, while many headline sights—Times Square, Bryant Park, and the Empire State Building—are also walkable. If you prioritize outdoor space or views, consider booking an upgraded room with a balcony and/or city view. For longer stays, the coin-operated laundry and in-room microwave can help reduce day-to-day logistics.
What guests say
Guests frequently highlight the location as a major strength, citing its convenience for Midtown sightseeing and events, and many note friendly, helpful front desk service and smooth check-in. Positive mentions also include a pleasant, updated-feeling lobby and the availability of snacks and drinks on-site. Recurring drawbacks in the excerpts center on small rooms and tight corridors, with some dissatisfaction about bedding comfort and room assignments for groups. A serious negative theme appears around maintenance and key/room access issues, along with frustration about delayed resolution and follow-up communication.
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