Holiday Inn Express Crestwood by IHG
13330 S Cicero Ave, Crestwood, IL 60418, South Chicago, United States
2-star hotel
Guest rating: 3.7 / 5
Overview
Holiday Inn Express Crestwood by IHG is a 2-star, budget-friendly hotel set in a suburban shopping area just off Interstate 294 in Crestwood, Illinois, on Chicago's south side. It's a straightforward, no-frills property geared toward travelers who want an affordable, convenient base rather than a destination in itself. With a 3.7 rating from 984 reviews, it functions as a dependable roadside stop for regional travel and Chicago-area visits.
Rooms
Classic rooms come equipped with work desks, cable TV, in-room movies, and free WiFi, and many rooms add the convenience of a minifridge and microwave. Configurations include standard double-bed layouts with a small office/desk area, suited to both solo travelers and families. Some guests have noted the rooms show their age, though most report the accommodations as clean and functional.
Dining
A free hot breakfast buffet is served daily, with guests frequently praising the fresh food, good variety, and attentive breakfast staff. This complimentary offering is one of the property's most consistently highlighted features in guest feedback.
Amenities & Recreation
On-site facilities include an indoor pool, a fitness center, a business center, two meeting rooms, and laundry facilities, plus free parking for all guests. The indoor pool has drawn mixed comments -- some guests describe it as small, while others have reported it out of service at times, so it's worth confirming pool availability before arrival.
Location
The hotel sits about 3 miles from the Robbins train station, which connects into downtown Chicago in roughly 30-50 minutes, and about 9.6 miles from Midway Airport. The University of Chicago campus is around 16 miles away, and the area includes several points of interest within a short drive, including Bachelor's Grove Cemetery (about 3.4 km), Lake Katherine Nature Center (about 6 km), and the Children's Museum in Oak Lawn (about 7.8 km), with Chicago landmarks like the Robie House, Pullman National Historical Park, and the DuSable Black History Museum roughly 12-20 km away.
Best for
This hotel best suits budget-conscious road travelers, families, and short-stay business visitors who want easy Interstate 294 access, free parking, and a free breakfast without paying for a full-service property. Its proximity to Midway Airport (9.6 miles) and a commuter train into downtown Chicago also makes it workable for travelers combining air travel with a Chicago city visit. The indoor pool and nearby family attractions like the Children's Museum in Oak Lawn add appeal for families traveling with kids.
Travel tips
Plan for a 30-50 minute train ride from the nearby Robbins station if heading into downtown Chicago, or budget extra time driving in from this southern suburb. Since the hotel sits just off I-294, a car is the most practical way to reach farther Chicago attractions such as the Robie House, Jackson Park, or the University of Chicago area, all roughly 12-20 km away. Given mixed reports on the indoor pool's operating status, guests planning to swim should confirm availability with the front desk ahead of time.
What guests say
Guests consistently praise the friendly, helpful front-desk and breakfast staff and the fresh, well-stocked hot breakfast buffet as standout positives, along with the convenient off-highway location near shopping and the Chicago area. The indoor pool draws mixed feedback, described by some as small and by others as out of service for extended periods. A number of reviewers mention older, dated rooms and occasional maintenance issues such as malfunctioning doors, and cleanliness comes up as an inconsistent point, with at least one detailed account of a difficult check-in and room-assignment experience. Overall sentiment leans positive, anchored by staff service and location, tempered by concerns about property upkeep and pool reliability.
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