Holiday Inn Express & Suites Surprise by IHG
16540 N Bullard Ave, Surprise, AZ 85374, Surprise, United States
2-star hotel
Guest rating: 4.5 / 5
Overview
Holiday Inn Express & Suites Surprise is a 2-star, budget-friendly hotel located at 16540 N Bullard Ave in Surprise, Arizona. It's a standard-service property built for both leisure and business travelers, positioned within walking distance of parks, restaurants, and shopping in the Surprise area. Guest reviews frequently praise its cleanliness and welcoming staff, and it holds a strong public rating of 4.5 from 730 reviews.
Rooms & Suites
Rooms are subdued in decor and include a work desk with lamp, a flat-screen TV with HBO access, and practical extras like a microwave, minifridge, and coffeemaker. Suites step up the comfort with a separate living room and a pull-out sofa, suited to families or travelers wanting extra space. Bathrooms feature high-pressure showerheads, and free WiFi is available throughout the hotel.
Amenities & Recreation
On-site recreation includes an outdoor swimming pool and hot tub, popular with guests unwinding after a day of sightseeing or activity. The hotel also offers a business center, an on-site health and fitness center, and a small on-site market for snacks and drinks. A complimentary continental breakfast with multiple options is included for all guests.
Location & Surroundings
The hotel sits about a 10-minute walk from Surprise Community Park and is close to Mark Coronado Park (291m) and Surprise Lake (584m), both popular for casual walks. Farther attractions include the Wildlife World Zoo, Aquarium & Safari Park (roughly 9.8km), Westgate Entertainment District and Desert Diamond Casino - West Valley (both around 14-15km), and White Tank Mountain Regional Park (about 16.6km). It's also roughly 12.3 miles from Glendale Municipal Airport, making it a reasonably convenient base for exploring the West Valley.
Best for
This hotel suits budget-conscious families and leisure travelers who want easy walking access to parks, a pond/activity area, and nearby restaurants and shopping, plus the draw of a pool and hot tub after a day out. It also works well for travelers attending baseball events or visiting Westgate Entertainment District, Desert Diamond Casino, or Wildlife World Zoo, all within a short drive.
Travel tips
Plan to walk to Surprise Community Park, Mark Coronado Park, or Surprise Lake, all within about 10 minutes on foot, rather than driving for short outings. For attractions farther out like Westgate Entertainment District, White Tank Mountain Regional Park, or Wildlife World Zoo, a car is recommended since they sit 9-19km away. The hotel is roughly 12.3 miles from Glendale Municipal Airport, so factor in drive time when planning arrivals or departures, and expect the area to be busier during baseball season given its proximity to the ballpark.
What guests say
Reviewers consistently highlight the cleanliness of both rooms and common areas, along with friendly and helpful front desk and housekeeping staff. Many guests call out the complimentary breakfast as a highlight, describing it as varied and satisfying, and several mention the on-site market as a nice extra. The pool and hot tub are also frequently noted as a relaxing amenity after busy days of sightseeing or walking. Location comes up repeatedly as a strength, with guests appreciating the walkable distance to restaurants, shopping, and nearby parks or activity areas. No significant recurring complaints appear in the available review excerpts.
Check availability · Booking links may earn us a commission at no extra cost to you. Affiliate disclosure