Holiday Inn Express & Suites Texarkana East by IHG
5210 Crossroads Pkwy, Texarkana, AR 71854, Texarkana, United States
2-star hotel
Guest rating: 3.6 / 5
Overview
Holiday Inn Express & Suites Texarkana East is a 2-star, contemporary lodging property located off I-30 in Texarkana, Arkansas, at 5210 Crossroads Pkwy. Part of the IHG family, it offers a straightforward, budget-friendly base for travelers passing through or visiting the local area. The hotel holds a public rating of 3.6 from 903 reviews, reflecting a mix of praise for staff and cleanliness alongside some concerns about dated furnishings.
Rooms & Suites
Standard rooms come equipped with flat-screen TVs, work desks, minifridges, coffeemakers, premium cable channels, and free WiFi, along with a choice of hard or soft pillows. Suites add pull-out sofas and kitchenettes, useful for longer stays or families needing extra space. Some guests have noted that furnishings and TVs can feel dated, and that in-room outlets and charging options are limited.
Amenities & Recreation
On-site facilities include an indoor pool, a whirlpool, and a 24-hour fitness center, giving guests options to relax or stay active regardless of weather or schedule. A free breakfast bar is available each morning, and the property also provides a business center and free parking for guests arriving by car.
Location & Surroundings
The hotel sits just 380 meters from Big Dam Waterpark and roughly 2.5 km from Spring Lake Park and Texarkana Parks & Recreation, making outdoor recreation easily reachable. History and culture seekers can reach the Four States Auto Museum, Ace of Clubs House, Museum of Regional History, and Texarkana Museums System, all within about 5.5 to 5.6 km. Several bus stops, including Crossroads Pkwy & Convention St just 111 meters away, sit within easy walking distance for those relying on public transit.
Best for
This hotel best suits budget-conscious road trippers and families traveling along I-30, thanks to its free parking, free breakfast, indoor pool, and kids-stay-free policy for those 19 and under with an adult. It also works for short business stopovers given its business center and proximity to bus stations, though those seeking upscale or fully modern accommodations may prefer newer nearby alternatives.
Travel tips
Bring your own charging cables and adapters, as some guests have reported a lack of USB or modern charging outlets in rooms. The hotel is close to several bus stops, including one just 111 meters away, making it convenient for guests without a car, though the Convention Center itself is not within easy walking distance. Given mixed reviews about room conditions, it may be worth requesting a recently renovated or updated room if available, especially since a property-wide renovation has reportedly been planned.
What guests say
Guests frequently praise the front-desk and general staff as friendly and helpful, often going out of their way to resolve issues, and many mention the free breakfast bar and indoor pool favorably. Cleanliness receives mixed but improving feedback, with some noting the property is cleaner than in past years. On the negative side, recurring complaints include dated rooms and furnishings, small televisions, limited or loose electrical outlets, uncomfortable beds, and occasional billing disputes such as early check-in charges. Some reviewers also felt the price was high relative to the condition of the rooms, though an upcoming renovation was mentioned by staff as planned.
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