Hotel Hayden

127 W 28th St, New York, NY 10001, New York, United States

4-star hotel

Guest rating: 3.4 / 5

Overview

Hotel Hayden is a contemporary 4-star hotel set in Chelsea, one of Manhattan's trendiest neighborhoods. Its colorful, design-forward aesthetic and central location make it a stylish base for exploring Midtown and Downtown New York alike. The property is a minute's walk from a subway station, putting the wider city within easy reach.

Rooms

Guest rooms feature wood floors and a colorful, contemporary decor scheme, with free Wi-Fi, flat-screen TVs, minibars, and Keurig tea and coffeemakers as standard. Designer toiletries add a touch of polish to each stay. Suites step up with separate living areas, suiting guests who want extra space to relax or work.

Dining

On site, a chic Greek restaurant draws praise from guests for its food quality, alongside a hip bar for evening drinks. A covered rooftop eatery and bar offers panoramic skyline views, making it a notable spot for sunset drinks or a meal above the city. Room service and breakfast are also available, though breakfast is charged separately.

Amenities & Recreation

A 24/7 gym allows guests to fit in a workout on their own schedule, whether early morning or late at night. Parking is available on site for those arriving by car, a convenience in a dense Manhattan neighborhood where street parking is scarce.

Location

The hotel sits within easy walking distance of major New York landmarks: the Empire State Building is about 549m away, Bryant Park and The High Line are roughly a kilometer away, and Times Square, Grand Central Terminal, and Rockefeller Center are all under 1.8km. Madison Square Garden is a short 7-minute walk, making the hotel especially convenient for concerts and sporting events.

Best for

Hotel Hayden suits travelers who prioritize location over spacious rooms, particularly those attending events at nearby Madison Square Garden or sightseeing near the Empire State Building, Times Square, and Bryant Park. Its 24/7 gym, colorful contemporary rooms, and rooftop bar also appeal to style-conscious city travelers and couples seeking a lively Chelsea base.

Travel tips

A subway station is just a minute's walk away, making it easy to reach Times Square, Grand Central Terminal, and other Midtown attractions without a car. Madison Square Garden is roughly a 7-minute walk and the Empire State Building about 9 minutes, so plan event or sightseeing timing accordingly. Since rooms run on the smaller side typical of NYC hotels, pack light and consider the on-site rooftop bar and Greek restaurant for convenient dining without needing to venture far.

What guests say

Guests consistently highlight the hotel's excellent location in Chelsea, within walking distance of Madison Square Garden and other Midtown landmarks, along with friendly staff and clean rooms in several accounts. The on-site Greek restaurant receives specific praise for its food quality. Service is described by some as merely adequate rather than exceptional, and room sizes are noted as modest, typical for New York City. One review raised concerns about the property feeling dated and lacking in cleanliness, contrasting with other guests' more positive impressions, while another guest specifically praised the hotel manager's gracious handling of a trip cancellation.

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