Hotel Indigo Lower East Side New York by IHG
171 Ludlow St, New York, NY 10002, New York, United States
4-star hotel
Guest rating: 3.8 / 5
Hotel Indigo Lower East Side New York by IHG is a 4-star upscale hotel on Ludlow Street in Manhattan’s Lower East Side. Rooms are contemporary with hardwood floors and typically include minibars, free Wi‑Fi, and 42-inch flat-screen TVs; some upgraded rooms add terraces overlooking an interior courtyard or floor-to-ceiling windows with city views, and suites add separate living rooms. On-site facilities include a 24-hour fitness center, a modern lobby bar/café, and a rooftop terrace featuring a hip eatery, a heated outdoor pool, and sweeping city views. Additional property features include a courtyard, valet parking, and a business center, and the hotel welcomes pets. The location places you within reach of key NYC sights such as Washington Square Park (about 1.3 km away), the Brooklyn Bridge (about 1.9 km), the 9/11 Memorial & Museum (about 2.4 km), and One World Trade Center (about 2.4 km), with Midtown attractions like the Empire State Building (about 3.0 km) and Times Square (about 4.0 km) also accessible.
Best for
This hotel is a strong fit for travelers who want a Lower East Side base with standout leisure amenities, particularly the rooftop terrace with a heated outdoor pool and city views. It also suits guests who prioritize staff interaction and service, as reviews frequently highlight positive experiences with the front desk and concierge.
Travel tips
If you’re sensitive to noise, consider requesting a quieter room placement, as some guests report noticeable street noise and vibration on certain floors. Plan your sightseeing geographically: Downtown highlights like Washington Square Park, the Brooklyn Bridge, and the 9/11 Memorial & Museum are closer than Midtown destinations such as Times Square and Rockefeller Center. If you’re budgeting carefully, confirm any daily fees or credits associated with amenity access at check-in, since some guests describe unexpected charges and limited value from credits.
What guests say
Guest feedback commonly praises the hotel’s Lower East Side location and the convenience of being within reach of many major NYC attractions. Service is a consistent positive theme, with multiple mentions of friendly and helpful reception and concierge staff. Some reviews highlight the on-site bar/club atmosphere and satisfaction with the gym being well-equipped and available at all hours. Recurring downsides include complaints about extra fees or confusing credit/amenity pricing, reports of missing expected in-room items, and noise issues (street noise and vibrations) that can affect sleep.
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