Hotel West Inn NAU - Downtown Flagstaff
820 W Rte 66, Flagstaff, AZ 86001, Flagstaff, United States
2-star hotel
Guest rating: 3.4 / 5
Overview
Hotel West Inn NAU - Downtown Flagstaff is a low-rise, budget-oriented, 2-star property located at 820 W Rte 66 in Flagstaff, Arizona. It holds a public rating of 3.4 from 849 reviews, reflecting a no-frills, value-driven stay rather than a full-service experience. The hotel is unpretentious in style, aimed at travelers who prioritize price and a convenient Route 66 location over upscale amenities.
Rooms
Rooms are simply furnished and unassuming, equipped with free Wi-Fi, cable TV, microwaves, and minifridges for basic self-catering and connectivity needs. Some guests have noted a nice bathtub as a highlight, though room cleanliness and upkeep have been inconsistent according to reviews. There is no documentation of upgraded suites or premium room categories.
Practical Amenities
The hotel offers free on-site parking, a convenience for road-trippers traveling along Route 66. Pets are welcome for an additional fee, making it an option for travelers bringing animals along on their Flagstaff trip. Beyond these basics, specific amenities such as a pool, gym, or restaurant are not documented.
Location & Nearby Attractions
The hotel sits close to central Flagstaff, roughly a 14-minute walk (about 643m) from Riordan Mansion State Historic Park and just under a kilometer from Downtown Flagstaff and the Route 66 corridor. Lowell Observatory is about 1.2km away, and the Museum of Northern Arizona is roughly 4.6km away. Farther attractions reachable by car include Walnut Canyon National Monument (14.5km), Arizona Snowbowl and its Scenic Gondola (about 15.8km), Buffalo Park (3.9km), Fort Tuthill County Park (6.3km), and Picture Canyon Natural and Cultural Preserve (11km).
Best for
This hotel best suits budget-conscious travelers and road-trippers who want a low-cost base within easy reach of Downtown Flagstaff, Riordan Mansion State Historic Park, and Lowell Observatory without paying for extra amenities. It also works for pet owners, since pets are accepted for a fee, and for those who value free parking over on-site frills.
Travel tips
Given its location near Route 66 and under a kilometer from Downtown Flagstaff, walking is a practical way to reach nearby sights like Riordan Mansion and the Route 66 historic district. For farther attractions such as Arizona Snowbowl, the Snowbowl Scenic Gondola, or Walnut Canyon National Monument, plan on a car since these are 14-16km away. Because reviews mention inconsistent room cleanliness, it may be worth inspecting the room upon check-in and raising any issues with staff immediately.
What guests say
Reviews of this hotel are mixed, centering on its budget value and basic comfort against notable cleanliness and service complaints. Some guests praise comfortable beds, clean rooms, and low prices, along with simple touches like a nice bathtub. Others report significant cleanliness issues, including odors in bedding and food residue left on walls, alongside frustration with staff responsiveness when problems arose. A recurring negative theme also involves disputes over cancellation policy enforcement, with at least one guest describing difficulty obtaining a refund despite canceling within the stated policy window.
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