Hyatt House Jersey City
1 Exchange Pl, Jersey City, NJ 07302, Jersey City, United States
3-star hotel
Guest rating: 4.2 / 5
Hyatt House Jersey City is a polished 3-star hotel at 1 Exchange Pl in Jersey City, set directly opposite the Exchange Place tram stop and a short 2-minute walk from the Hudson River waterfront. It’s positioned for easy access to Lower Manhattan attractions, with One World Trade Center (about 1.8 km away) and the 9/11 Memorial & Museum (about 1.8 km away) among the closest major points of interest. Rooms are sleek and outfitted with Wi‑Fi, flat-screen TVs, minifridges, and coffeemakers; suites add sitting areas, kitchenettes, and pull-out sofas, while 1-bedroom suites include separate living rooms. On-site amenities include a rooftop bar/eatery and a terrace bar with river views, plus a 24-hour gym and a convenience store. Breakfast is available, supporting quick starts for sightseeing or workdays. From this base, guests can also reach destinations such as the Brooklyn Bridge (about 3.3 km), The High Line (about 4.3 km), and Times Square (about 6.2 km).
Best for
This hotel suits travelers who want a waterfront-adjacent stay with convenient transit access, thanks to its location opposite the Exchange Place tram stop and near the Hudson River. It also fits guests who prefer extra in-room functionality, as suites add kitchenettes and pull-out sofas and 1-bedroom suites include separate living rooms. Those who enjoy on-property downtime will appreciate the rooftop and terrace bar settings with river views and the 24-hour gym.
Travel tips
If you plan to explore Lower Manhattan, note that One World Trade Center and the 9/11 Memorial & Museum are both within roughly 2 km, making them practical, close-in sightseeing priorities. For iconic NYC landmarks further north (e.g., Times Square at ~6.2 km, Rockefeller Center at ~6.7 km, and MoMA at ~6.9 km), allow extra travel time compared with Downtown destinations. Consider starting early with the available breakfast and using the on-site convenience store for quick essentials before heading out.
What guests say
Guest feedback highlights strong cleanliness standards, with rooms described as very clean and bathrooms noted for modern shower setups. The location is repeatedly valued, reflecting the convenience of the Exchange Place setting and access to nearby waterfront and Manhattan sights. Staff impressions are mixed: some guests report friendly service, while others mention negative experiences related to rudeness or unprofessional conduct. Overall satisfaction aligns with its solid public rating (4.2/5 from 1,980 reviews), but service consistency can be a deciding factor for some travelers.
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