Hyatt Place Chicago/Downtown-The Loop
28 N Franklin St, Chicago, IL 60606, South Chicago, United States
3-star hotel
Guest rating: 4.3 / 5
Overview
Hyatt Place Chicago/Downtown-The Loop is a polished, steel-and-glass 3-star hotel set in the heart of The Loop, Chicago's central business district. Its urban location puts guests within a minute's walk of an El train station, making it easy to explore downtown without a car. The building's contemporary architecture and central positioning make it a convenient base for both leisure and business stays.
Rooms
Rooms are airy and informal, each furnished with a separate sitting area featuring a pull-out sofa, ideal for extra guests or lounging. In-room amenities include coffeemakers, minifridges, wet bars, 42-inch flat-screen TVs, iPod docks and free Wi-Fi. Upgraded rooms add city views, giving a taste of the surrounding skyline.
Dining & Amenities
On-site dining and amenities include a 24-hour snack bar, a mini-mart for grab-and-go items, and a casual cafe/bar downstairs with local beers and food that guests describe as having a good atmosphere. The property also offers an indoor pool and a 24-hour gym, along with a well-regarded breakfast spread featuring fresh options like eggs, yogurt, fruit, pancakes and waffles. A lobby chess set adds a distinctive, homey touch noted by guests.
Location
Willis Tower and Skydeck Chicago are just 432 meters away, and The Chicago Theatre and Chicago Cultural Center are both under a kilometer from the hotel. Millennium Park, Cloud Gate and the Chicago Riverwalk are roughly a 15-minute walk, while the Art Institute of Chicago, Grant Park, Museum of Contemporary Art Chicago, Field Museum, Shedd Aquarium, Adler Planetarium and Navy Pier are all within a couple of miles, making this a strong walkable base for sightseeing.
Best for
This hotel suits leisure travelers who want to walk to major Chicago attractions like Willis Tower, Millennium Park and the Art Institute, as well as business travelers working in or visiting The Loop given its proximity to an El station and central downtown setting. It also appeals to guests who value a strong breakfast and a relaxed, quiet atmosphere over flashier amenities.
Travel tips
Take advantage of the hotel's location a minute's walk from an El station to reach other Chicago neighborhoods quickly without a car. Plan on walking to nearby landmarks like Willis Tower/Skydeck Chicago (432m) and Millennium Park (about a mile), since most major downtown sights are within easy walking distance. Arrive early to breakfast, which guests consistently highlight as a standout with fresh options like eggs, fruit, pancakes and waffles.
What guests say
Guests consistently praise the attentive, friendly staff, calling out specific team members for going above and beyond during their stay. The breakfast is repeatedly highlighted as a highlight, with mentions of fresh eggs, fruit, yogurt, pancakes and waffles. Reviewers also appreciate the central, walkable location and the clean, quiet atmosphere of the property, and several enjoyed the downstairs bar's local beer selection and relaxed vibe. No significant negative themes appear in the available excerpts.
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