Quality Inn
7 Kimberly Ave, West Haven, CT 06516, West Haven, United States
3-star hotel
Guest rating: 2.6 / 5
Overview
Quality Inn is a 3-star hotel in West Haven, Connecticut, at 7 Kimberly Ave. Public guest sentiment is mixed, with a 2.6/5 rating based on 79 reviews, suggesting experiences can vary by stay and room.
Location & Nearby Attractions
The hotel sits close to New Haven-area institutions and museums, including Yale University (about 4.2 km away), the Yale University Art Gallery (about 3.1 km), and the Yale Center for British Art (about 3.1 km). Other nearby options include New Haven Green (about 3.2 km), New Haven Museum (about 4.0 km), Lighthouse Point Park (about 4.8 km), and the Blessed Michael McGivney Pilgrimage Center (about 2.7 km). For outdoor and family activities, guests can also reach It Adventure Ropes Course (about 1.4 km) and East Rock Park (about 6.2 km).
Dining
Breakfast is mentioned frequently in guest feedback, with some guests reporting a free breakfast in the morning while others describe dissatisfaction or confusion about breakfast arrangements. If breakfast is important to your stay, it may be worth confirming the current setup at check-in.
Rooms & Condition Notes
Guest comments on rooms are mixed: some describe rooms as nice and clean, while others report issues such as smoke odor and concerns about linens and towel cleanliness. Because several reviews specifically highlight room condition variability, checking the room on arrival can help ensure it meets expectations.
Service & Front Desk Policies
Staff demeanor is often described as kind, polite, and helpful in guest feedback. However, at least one review raises concerns about how a cash incidental deposit and smoking accusations were handled at checkout, suggesting it’s wise to understand deposit requirements and keep documentation if paying cash.
Best for
This property can suit travelers who want a convenient base for Yale University and central New Haven attractions, with multiple Yale museums and New Haven Green within roughly 3–4 km. It may also appeal to groups visiting Yale who prioritize proximity over luxury, though review themes suggest setting expectations around room condition consistency and front desk policies.
Travel tips
If you’re visiting Yale or downtown New Haven, plan for a short drive or rideshare: Yale University is about 4.2 km away, and the Yale University Art Gallery and New Haven Green are just over 3 km away. If a cash incidental deposit is required at check-in, ask for a receipt and clarify how and when it is returned at checkout. Given occasional reports of smoke odor or linen issues, consider inspecting the room promptly after check-in and contacting the desk immediately if something needs to be addressed.
What guests say
Reviews most consistently highlight the hotel’s convenient location for Yale University and nearby New Haven attractions, and multiple guests mention polite or helpful service. Some guests report positive experiences with room comfort and breakfast, but others describe dissatisfaction with breakfast arrangements. Cleanliness and room condition appear inconsistent across stays, with mentions of smoke odor and concerns about linens and towels. A front desk policy issue is also noted in one review regarding a cash incidental deposit and a smoking accusation that was later reversed after inspection.
Check availability · Booking links may earn us a commission at no extra cost to you. Affiliate disclosure