Quality Inn Merrillville
1350 E 83rd Ave, Merrillville, IN 46410, New Chicago, United States
3-star hotel
Guest rating: 2.9 / 5
Overview
Quality Inn Merrillville is a 3-star, unpretentious roadside hotel in the New Chicago/Merrillville area, positioned off Interstate 65. It holds a public rating of 2.9/5 based on 734 reviews. The property is geared to practical stays with core conveniences rather than a resort-style experience.
Rooms
Rooms are described as relaxed and include free Wi-Fi and flat-screen TVs, plus microwaves, minifridges, and coffeemakers. Upgraded rooms add whirlpool tubs, and suites include separate living areas with sofabeds. This mix supports both short stays and guests who want a little more space.
Breakfast & Parking
A continental breakfast buffet is included with the stay. Parking is also complimentary, which can be useful for travelers arriving by car and planning day trips around the region.
Amenities & On-site Services
The hotel has a heated indoor pool and a hot tub. Additional practical facilities include a business center and a coin-operated laundry.
Location & Nearby Attractions
The hotel is near family and recreation options such as Urban Air Trampoline and Adventure Park (about 2.2 km away) and Winter WonderLights (about 6.3 km away). It’s also within driving distance of Deep River Waterpark (about 7.8 km), Hard Rock Casino Northern Indiana (about 13.1 km), and access to West Beach at Indiana Dunes National Park (about 18.4 km). Public transit is close by at the 82nd & Louisiana bus station (about 195 m away).
Best for
This hotel is best suited to budget-minded road-trippers who want an Interstate 65 location with included breakfast and free parking. It can also fit travelers who value in-room basics like a microwave and minifridge, plus an indoor pool and hot tub for downtime.
Travel tips
If you plan to use public transit, the 82nd & Louisiana bus stop is very close (about 195 m). For outings, popular nearby drives include Deep River Waterpark (about 7.8 km) and West Beach at Indiana Dunes National Park (about 18.4 km). Given guest feedback about room condition and service consistency, it may help to check your room promptly at arrival and request changes immediately if anything is missing or not working.
What guests say
Feedback is mixed, with some guests highlighting friendly staff, clean rooms, and a good breakfast. However, recurring complaints focus on poor cleanliness, pests, and maintenance problems such as broken bathroom fixtures and damaged room items. Several reviews also mention service and operational issues—limited towels, difficulty getting problems resolved, and inconsistent Wi‑Fi access. A security-related concern is raised in one report involving room key handling and room access.
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