Quality Inn Ouray
191 5th St, Ouray, CO 81427, Ouray, United States
2-star hotel
Guest rating: 4.3 / 5
Overview
Quality Inn Ouray is a modest 2-star hotel set in a two-story building with exterior corridors, positioned against a mountain backdrop just off the scenic Million Dollar Highway. Its no-frills, motel-style layout suits travelers passing through the San Juan Mountains who want a convenient base rather than a resort experience. With a 4.3 rating from 438 reviews, it's a popular budget-to-midrange pick in a town known for outdoor recreation.
Rooms
All rooms offer mountain views along with en suite bathrooms with showers, free WiFi, flat-screen TVs, and coffeemakers, and some rooms add minifridges. Guests should note that a number of reviews mention inconsistent housekeeping, including complaints about hair in bedding and bathroom cleanliness, so room quality can vary.
Amenities & Services
The hotel includes free hot breakfast, a free local area shuttle, and free large-vehicle parking, which is useful for guests towing trailers or driving oversized vehicles common in this mountain region. A sundeck and guest laundry facilities are also on site, though some reviews note the laundry room has been out of service.
Location
The hotel sits within an easy 17-minute walk of Ouray Hot Springs Park, Ouray Ice Park, and Box Canyon Waterfall and Park, and is close to Cascade Falls Park and the Perimeter Trail Trailhead. It's also within walking distance of Ouray's main street shops and restaurants, and serves as a jumping-off point for longer drives to Telluride Ski Resort, Silverton Mountain Ski Area, Imogene Pass, Engineer Pass, and Red Mountain Pass.
Best for
This hotel best suits outdoor and road-trip travelers visiting Ouray for hot springs, ice climbing, waterfalls, and Jeep or scenic drives along the Million Dollar Highway, given its proximity to Ouray Hot Springs Park, Ouray Ice Park, and Box Canyon. It's also a good fit for budget-conscious travelers and those needing large-vehicle parking, thanks to the free local shuttle, free breakfast, and towing-friendly parking.
Travel tips
Take advantage of the free local area shuttle to reach in-town attractions without moving your car, and use the walkable routes to Ouray Hot Springs Park, Ouray Ice Park, and Box Canyon, all under a kilometer away. If you're driving to farther sights like Telluride, Silverton Mountain, Imogene Pass, or Red Mountain Pass, plan extra time since these are all more than 9 kilometers away via mountain roads. Given mixed reviews on room cleanliness and front-desk billing, it's worth double-checking your reservation details and inspecting your room upon check-in.
What guests say
Guests frequently praise the hotel's walkable location near Ouray's main street, restaurants, and outdoor attractions, and many single out friendly front-desk staff and clean, comfortable rooms. However, a recurring negative theme involves inconsistent cleanliness, with some reviewers reporting issues like hair in bedding, bathroom odors, or mold. Several guests also report frustrating customer service experiences, including rude phone interactions and disputed credit card charges, and a few mention noise transfer between rooms or an inoperative laundry room. One reviewer described feeling uneasy about the property's atmosphere. Overall, opinions are mixed between highly positive location and staff experiences and notable concerns about cleanliness and billing practices.
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