Quality Inn West Memphis I-40
1009 E Service Rd, West Memphis, AR 72301, West Memphis, United States
4-star hotel
Guest rating: 3.9 / 5
Overview
Quality Inn West Memphis I-40 is a low-rise, 4-star budget-friendly hotel situated just off Interstate 40/Interstate 55 in West Memphis, Arkansas. It has a laid-back, no-frills character geared toward travelers passing through the region or visiting nearby Memphis, Tennessee attractions across the Mississippi River. The hotel holds a public rating of 3.9 from 681 reviews, reflecting a generally positive but mixed guest experience.
Rooms
Guest rooms are simply furnished and include en suite bathrooms, free Wi-Fi, cable TV, microwaves, minifridges, and coffeemakers. Suites step things up with whirlpool tubs and/or sofabeds, making them a good option for travelers wanting extra space or a small in-room soak. Several reviewers describe the rooms as spacious with comfortable beds, though a few have reported cleanliness issues such as stains or odors.
Amenities & Dining
The property offers a seasonal outdoor pool for warm-weather stays, along with complimentary continental breakfast and complimentary parking included in the stay. These perks make it convenient for road trippers and interstate travelers who want a quick, no-cost breakfast before continuing their journey.
Location
Positioned right off I-40/I-55, the hotel is about 1.5 miles from Southland Park Gaming & Racing and roughly 8.6 miles from Mud Island River Park on the Mississippi River. It also sits within a 10-19 kilometer range of numerous Memphis landmarks, including the National Civil Rights Museum, Lorraine Motel, Sun Studio, Stax Museum of American Soul Music, Graceland, the Memphis Zoo, Orpheum Theatre, Memphis Rock 'n' Soul Museum, Tom Lee Park, the Metal Museum, and the Memphis Brooks Museum of Art, making it a practical base for exploring the city's music and civil rights history.
Best for
This hotel suits budget-conscious road travelers and interstate drivers thanks to its direct access off I-40/I-55, complimentary parking, and simple, functional rooms. It also works well for visitors wanting to sightsee in Memphis without paying in-city hotel prices, given its proximity to landmarks like Graceland, Sun Studio, and the National Civil Rights Museum a short drive away. Gaming and racing fans will appreciate the short 1.5-mile hop to Southland Park Gaming & Racing.
Travel tips
Since the hotel sits directly off I-40/I-55, it's best suited to travelers with a car, as most Memphis attractions are a 10-19 kilometer drive away across the Mississippi River. Plan for the seasonal outdoor pool to be available only in warmer months, and take advantage of the complimentary continental breakfast before heading out for a day of sightseeing. Given at least one reported elevator outage during a storm, guests with mobility concerns may want to confirm accessibility status at check-in.
What guests say
Guest feedback is mixed but leans positive overall. Recurring praise centers on friendly, attentive front-desk staff, spacious rooms with comfortable beds, a convenient location near Memphis attractions, and generally solid breakfast offerings. On the negative side, some guests report cleanliness concerns such as stains, odors, or pest issues in bedding, along with occasional service lapses like unavailable hot water or coffee and unreliable in-room internet. One reviewer also described a temporary elevator outage during a storm, though staff were noted as helpful in resolving the inconvenience.
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