Red Roof Inn Columbus West - Hilliard
5001 Renner Rd, Columbus, OH 43228, New California, United States
2-star hotel
Guest rating: 3.7 / 5
Overview
Red Roof Inn Columbus West - Hilliard is a budget, 2-star hotel located off Interstate 70 in the New California area near Hilliard, Ohio. It offers a no-frills, straightforward stay with exterior corridor access to rooms, making it a practical option for travelers who prioritize price and convenience over frills. The property has earned a 3.7 rating from 773 reviews, reflecting a generally decent budget experience with some inconsistency in service.
Rooms
Guest rooms are described as low-key and colorful, each equipped with free Wi-Fi, a flat-screen TV, a minifridge, a microwave, and a coffeemaker. Rooms are accessed via exterior corridors, typical of a roadside budget inn layout. Several guests note the rooms as clean and comfortable, particularly the beds, though experiences with room condition have varied.
Policies & Amenities
Kids age 17 and under stay free when sharing a room with a parent, and pets are welcome, making this a flexible stop for families and pet owners alike. Parking is complimentary, a helpful perk for road-trippers and those exploring the Columbus area by car.
Location
The hotel sits about 3 miles from Hollywood Casino Columbus and roughly 5.8 miles from Quarry Trails Metro Park, making it a convenient base for casino visits and outdoor recreation. It's also within a 12-14 mile drive of major downtown Columbus attractions, including COSI, the Columbus Museum of Art, the Ohio Statehouse, North Market Downtown, the Wexner Center for the Arts, and the National Veterans Memorial and Museum. Battelle Darby Creek Metro Park is about 10 miles away, and the Columbus Zoo and Aquarium is roughly 12 miles out, putting a range of nature and cultural sites within reasonable driving distance.
Best for
This hotel best suits budget-conscious road-trippers, pet owners, and families needing an affordable, no-frills base near Interstate 70, thanks to free parking, pet-friendly policies, and kids staying free with a parent. It also appeals to casino visitors given its proximity of about 3 miles to Hollywood Casino Columbus, and to travelers content to drive 12+ miles into downtown Columbus for major sightseeing.
Travel tips
Since the hotel is off Interstate 70 and downtown Columbus attractions like the Ohio Statehouse, COSI, and North Market are roughly 12-14 miles away, having a car is highly recommended for getting around. Hollywood Casino Columbus is a quick trip at about 3 miles, and Quarry Trails Metro Park is even closer at under 6 miles, both good options for a shorter outing. Budget extra drive time if visiting multiple downtown sites in one day, as they are spread across a wide area from the hotel.
What guests say
Guest feedback is mixed but leans positive overall, with many reviewers praising clean, recently updated rooms, comfortable beds, friendly staff, a convenient location, and good value for the price. However, a recurring negative theme involves customer service breakdowns, including unresponsive management and unhelpful corporate follow-up when guests reported in-room issues. A few reviewers also mention housekeeping lapses, such as trash not being properly emptied between stays. Overall, cleanliness and staff friendliness are frequently highlighted strengths, while service recovery and management responsiveness are noted weaknesses for some guests.
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