Sheraton Grand Chicago Riverwalk
301 E North Water St, Chicago, IL 60611, South Chicago, United States
4-star hotel
Guest rating: 4.2 / 5
Overview
The Sheraton Grand Chicago Riverwalk is an upscale, 4-star high-rise hotel set directly on the riverside in downtown Chicago, just steps from the Chicago Riverwalk. With a public rating of 4.2 from over 7,000 reviews, it's a well-established choice for both leisure and business travelers seeking a central downtown base. Its high-rise design gives most rooms sweeping lake, river, or city views.
Rooms & Suites
Rooms are warmly decorated and equipped with 47-inch flat-screen TVs, Wi-Fi (available for a fee), and coffeemakers brewing Starbucks coffee, with every room offering a lake, river, or city view. Modern one- and two-bedroom suites add separate living rooms, and most include dedicated dining areas, while some suites feature wet bars and full kitchens. In-room dining is available via room service.
Dining
On-site dining includes a polished steakhouse decorated with football memorabilia (Shula's), which guests frequently single out for good service. The hotel also has a coffee shop serving Starbucks coffee, though some guests have noted that not all advertised dining outlets (such as a bar and burger spot) are consistently open, and the breakfast buffet has drawn criticism for value and presentation.
Amenities & Recreation
The property features a 120,000 sq ft convention and event space, making it a major venue for meetings and conferences. Recreational amenities include a gym, a sauna, and an indoor heated pool for guests looking to unwind or stay active during their stay.
Location
Located on the Chicago Riverwalk itself, the hotel sits within easy walking distance of major attractions: Millennium Park and Cloud Gate (under 800m), the Chicago Cultural Center and The Chicago Theatre (roughly 750-790m), the Museum of Contemporary Art Chicago (908m), and Navy Pier (1.2km). The Art Institute of Chicago, Willis Tower, Skydeck Chicago, Shedd Aquarium, the Field Museum, and the Adler Planetarium are all within about 1.8-2.7km, with Lincoln Park Zoo a bit further at roughly 3.8km.
Best for
This hotel suits business travelers attending conferences or events, thanks to its 120,000 sq ft convention space and central downtown location. It's also well-suited to sightseeing-focused leisure travelers and couples, given its riverside setting and easy walking access to Millennium Park, Navy Pier, Cloud Gate, and multiple museums.
Travel tips
Take advantage of the hotel's riverside position to walk the Chicago Riverwalk directly outside, and plan to cover major downtown attractions like Millennium Park, Cloud Gate, and the Chicago Cultural Center on foot since they're all under a kilometer away. For sites farther afield like the Field Museum, Shedd Aquarium, or Adler Planetarium, budget extra time or transit since they sit over 2km away. If dining on-site, note that not all restaurants and bars operate every night, so it's worth checking current hours or having a backup plan nearby.
What guests say
Guests consistently praise the hotel's staff service, comfortable beds, and standout downtown riverside location, which puts major attractions within easy reach. The in-room Starbucks coffee and scenic lake/river/city views are also frequently mentioned positives. On the negative side, some guests report loud plumbing noise and mediocre pillows, while others have criticized the breakfast buffet's presentation and value, and noted that advertised dining outlets like the bar and burger spot were sometimes closed during their stay, limiting food options beyond the steakhouse.
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