Sheraton Phoenix Downtown
340 N 3rd St, Phoenix, AZ 85004, Phoenix, United States
4-star hotel
Guest rating: 4.4 / 5
Overview
The Sheraton Phoenix Downtown is a 4-star, full-service conference hotel built in 2008 and renovated in 2019, situated in the heart of downtown Phoenix. It sits a 5-minute walk from the Phoenix Convention Center and about 4.2 miles from Phoenix Sky Harbor International Airport, making it a go-to base for both business and leisure travelers. The property has earned a strong 4.4 rating from over 4,700 reviews.
Rooms & Suites
Guest rooms are described as refined and spacious, featuring flat-screen TVs, minifridges, coffeemakers, and WiFi available for a surcharge. Club-level rooms upgrade the experience with complimentary WiFi and access to a private lounge offering breakfast and evening appetizers. Suites go further with separate living areas and iPod docks for guests wanting extra space and comfort.
Dining
On-site dining centers on Carcara, an American restaurant and bar with patio seating and live jazz that serves locally inspired Arizona and Sonoran cuisine, along with a lobby coffee/espresso bar pouring Starbucks drinks. Guests have also praised dinner service in the hotel's third-floor ballroom for special occasions. Food and beverage quality and value are frequently highlighted as a strength of the property.
Amenities & Recreation
The hotel features an outdoor pool, a hot tub, and a 24-hour exercise room for guests looking to relax or stay active. A large, beautifully laid-out lobby offers ample seating for lounging, working, or informal meetings, complemented by a full bar area. Free WiFi is available throughout public areas, even though in-room WiFi carries a surcharge.
Location & Surroundings
Downtown Phoenix attractions are within easy walking distance, including the Arizona Science Center (532m), Children's Museum of Phoenix (574m), Chase Field (842m), and the Phoenix Art Museum (1.66km). Slightly farther out are the Heard Museum (2.27km), Japanese Friendship Garden (1.13km), Arizona Capitol Museum (2.52km), and Encanto Park (3km). For those wanting to venture further, the Desert Botanical Garden, Phoenix Zoo, Papago Park, and Camelback Mountain are all roughly 11-12km away.
Best for
This hotel suits business travelers and conference attendees especially well, given its 5-minute walk to the Phoenix Convention Center, 80,000 sq ft of meeting space, and 24-hour business center. It's also a strong fit for culture- and sports-minded leisure travelers, thanks to its proximity to the Phoenix Art Museum, Arizona Science Center, Chase Field, and Heard Museum, plus on-site amenities like the pool, hot tub, and acclaimed restaurant.
Travel tips
The hotel is about 4.2 miles from Phoenix Sky Harbor International Airport, so plan for a short taxi or rideshare ride upon arrival. Many downtown attractions -- the Arizona Science Center, Children's Museum of Phoenix, and Chase Field -- are close enough to reach on foot, while sites like the Desert Botanical Garden, Phoenix Zoo, and Camelback Mountain are roughly 11-12km away and better suited to a car or rideshare. Since in-room WiFi carries a surcharge, club-level rooms are worth considering if complimentary in-room internet and lounge access matter to you.
What guests say
Reviewers consistently highlight the attentive, professional staff, from front desk and concierge to standout bartenders known by name for their personable service and wine knowledge. Guests also praise the on-site dining, especially Carcara restaurant's Arizona and Sonoran-inspired menu and the lobby's Starbucks coffee counter, calling the food tasty and reasonably priced. The spacious, comfortable lobby and roomy accommodations, including well-maintained bathrooms, are frequently mentioned as strengths, along with thoughtful touches like daily housekeeping and complimentary bottled water. Business travelers specifically note the useful variety of meeting and workspace options. No recurring negative themes appear in the available excerpts.
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