SpringHill Suites by Marriott New York Manhattan/Chelsea
140 W 28th St, New York, NY 10001, New York, United States
4-star hotel
Guest rating: 4.1 / 5
SpringHill Suites by Marriott New York Manhattan/Chelsea is a 4-star all-suite hotel set on a florist-lined street in Chelsea, just a minute's walk from a subway station. The understated, contemporary rooms are equipped with flat-screen TVs, Wi-Fi, minifridges, microwaves and kettles, with some units offering city views. Guests start the day with a breakfast buffet served in a contemporary dining room, and the hotel maintains a 24-hour fitness center along with on-site parking. Its Chelsea location puts Madison Square Garden about a six-minute walk away and Chelsea Market roughly a mile off, while the Empire State Building sits just 614 meters from the door. Midtown landmarks including Times Square, Bryant Park, Grand Central Terminal, Rockefeller Center and the High Line are all within a mile and a half, making the hotel a practical base for sightseeing on foot or by subway. With a 4.1 rating from 1,224 reviews, it draws a steady mix of leisure and business travelers to this part of Manhattan.
Best for
This hotel suits travelers who prioritize a central Chelsea location with easy subway access over spacious rooms, particularly those planning to walk or ride to Empire State Building, Madison Square Garden, or Chelsea Market. The in-room kitchenette basics (minifridge, microwave, kettle) make it a fit for guests who want light self-catering flexibility alongside a daily breakfast buffet. It also appeals to travelers who value attentive staff service and quick housekeeping response over premium square footage.
Travel tips
The hotel is a minute's walk from a subway station, so it's easy to reach Times Square, Grand Central Terminal, and other Midtown sights without a car. Madison Square Garden is about a six-minute walk and Chelsea Market roughly a mile away, both worth building into a walking itinerary. Some guests have reported small room sizes and occasional musty odors, so travelers sensitive to compact spaces may want to confirm room details at booking, and note that reservations here can be non-refundable.
What guests say
Recurring positive themes include friendly, responsive staff and housekeeping, a decent breakfast buffet, and a convenient, well-located setting described by some as a newer property with clean rooms. Several guests also appreciated an available airport transfer service. On the negative side, a number of reviews mention that rooms run small and that bathrooms lack privacy, with at least one guest describing a musty odor upon arrival. A separate complaint centered on a non-refundable booking policy rather than the physical property itself.
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