SureStay InnSuites Phoenix Hotel & Suites by Best Western
1615 E Northern Ave, Phoenix, AZ 85020, Phoenix, United States
3-star hotel
Guest rating: 4.0 / 5
Overview
SureStay InnSuites Phoenix Hotel & Suites by Best Western is a casual 3-star hotel in Phoenix at 1615 E Northern Ave. It holds a public rating of 4/5 based on 1,560 reviews. The property offers a mix of straightforward rooms and suites with several value-focused freebies aimed at longer or budget-conscious stays.
Rooms & Suites
Rooms are equipped with free Wi‑Fi and flat-screen TVs, plus practical in-room conveniences including a microwave, mini-fridge, and coffeemaker. Suites add extra space and may include pull-out sofas and/or whirlpool tubs. Overall styling is described by some guests as dated, but the room setup is oriented toward simple, functional stays.
Food & Social Perks
The hotel includes a free hot breakfast buffet. It also hosts evening cocktail socials, which guests frequently notice as a standout perk. Parking is included as a freebie as well.
Amenities & On-Site Facilities
Recreation includes a heated outdoor pool, a fitness room, and a sundeck. For work needs, the hotel provides a business center and meeting space. Additional amenities are not otherwise documented.
Location & Nearby Attractions
The hotel is about 6 miles from Castles N' Coasters and roughly 10 miles from both Phoenix Sky Harbor Airport and the Phoenix Art Museum. It’s relatively close to hiking at Piestewa Peak (about 2.6 km away), and within driving distance of major Phoenix attractions including the Heard Museum, Chase Field, the Arizona Science Center, and the Children’s Museum of Phoenix. Other notable nearby destinations include Camelback Mountain, the Desert Botanical Garden, Phoenix Zoo, and Papago Park.
Best for
This hotel is best suited to travelers who want value-oriented extras like free hot breakfast, free parking, and an evening social with drinks, plus practical in-room features (microwave and mini-fridge). It can also work well for guests who plan to spend most of their time out exploring central Phoenix sights or nearby hikes such as Piestewa Peak, rather than seeking a highly modern, luxury feel.
Travel tips
Plan on driving or using rideshare for most major attractions: destinations like the Phoenix Art Museum, Heard Museum, and Chase Field are roughly 9–12 km away, while Sky Harbor Airport is about 10 miles away. If you want an easy outdoor option nearby, Piestewa Peak is roughly 2.6 km from the hotel and is one of the closest major points of interest. Consider timing your evenings around the hotel’s cocktail social if you want a low-effort on-site option before heading out.
What guests say
Guests commonly highlight the location as a strong point, with convenient access to Phoenix attractions and nearby outdoor areas. The evening social with complimentary drinks and snacks is frequently singled out as a memorable perk. Some reviews mention rooms feeling dated. Negative themes in the excerpts include inconsistent housekeeping and maintenance responsiveness, and occasional reports of poor staff interactions around checkout or service issues.
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