SureStay Plus by Best Western Chicago Lombard
222 E 22nd St, Lombard, IL 60148, West Chicago, United States
3-star hotel
Guest rating: 4.3 / 5
Overview
SureStay Plus by Best Western Chicago Lombard is a low-key, traditionally styled 3-star hotel in the West Chicago/Lombard area. It’s positioned about a half-mile from Yorktown Shopping Center, making it a practical base for shopping-focused stays and suburban Chicago outings. The property is rated 4.3/5 from 1,121 public reviews.
Rooms
Rooms are traditionally furnished and include complimentary high-speed internet, satellite TV, and a coffeemaker. Upgraded rooms add a sofa bed, offering extra sleeping flexibility. Guest feedback frequently highlights clean rooms and reliable hot water in the shower, though a small number of reviews report serious housekeeping and pest issues.
Breakfast & Lobby Service
A free hot breakfast is included, with guests citing options such as breads/bagels, eggs, yogurt, pancakes, and waffles. The lobby also offers 24/7 coffee and tea service, which some guests specifically appreciate. As with many breakfast services, individual items may not suit every taste.
On-site Facilities
Free parking is provided. The hotel includes a fitness room and a 24-hour business center for guests who need to work outside their room or keep up with workouts while traveling.
Location & Nearby Attractions
The hotel is within short driving distance of several DuPage County and western-suburb attractions, including Lilacia Park (~4.4 km), Lizzadro Museum of Lapidary Art (~5.0 km), and The Morton Arboretum (~6.0 km). Additional nearby options include Elmhurst Art Museum (~8.0 km), Cosley Zoo (~9.9 km), Cantigny Park (~12.3 km), Waterfall Glen Forest Preserve (~13.9 km), Brookfield Zoo (~14.4 km), and historic architecture sites such as Frank Lloyd Wright Home & Studio and Unity Temple (both ~18.2 km).
Best for
This hotel best fits travelers who want a straightforward suburban Chicago base with included breakfast, free parking, and always-available coffee/tea service. It’s also well-suited for guests planning day trips to nearby museums and parks such as The Morton Arboretum, Lilacia Park, and the Elmhurst Art Museum. Those who prioritize on-site workspace can benefit from the 24-hour business center and in-room high-speed internet.
Travel tips
If shopping and dining are part of your plan, Yorktown Shopping Center is about a half-mile away, making it an easy nearby stop. Many local attractions are spread across the western suburbs (for example, The Morton Arboretum is ~6 km away and Brookfield Zoo is ~14 km away), so having a car is useful—especially since free parking is included. If you’re sensitive to noise, consider asking about potential nearby construction or quieter room placement at check-in.
What guests say
Reviews commonly mention strong value from the included hot breakfast, with a range of standard hot and cold options, and many guests appreciate the always-available coffee. Cleanliness and dependable hot water in showers are recurring positives, along with staff service described as notably helpful. Negative feedback is less common but includes serious complaints about housekeeping lapses, pests, and dissatisfaction with how issues were handled by staff/management. A few guests also note noise disruption related to early-morning construction in at least one instance.
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