The Fifth Avenue Hotel

1 W 28th St, New York, NY 10001, New York, United States

5-star hotel

Guest rating: 4.6 / 5

The Fifth Avenue Hotel is a five-star luxury property in Manhattan's NoMad district, at 1 W 28th St, just steps from the Flatiron Building and a short walk from the Empire State Building. The hotel includes a Mansion Suite among its accommodations, suggesting a portfolio of elevated, individually characterful rooms rather than standardized chain-style layouts. On-site dining is a focal point, with an in-house restaurant offering a cocktail program and full food service, plus in-room dining available for guests who prefer to eat in. Its Midtown-adjacent location puts Times Square, Grand Central Terminal, Bryant Park, the High Line, Rockefeller Center, and the Museum of Modern Art all within roughly a mile and a half, making it a strong base for sightseeing on foot. Guests have rated the property highly overall (4.6 from 273 reviews), reflecting a generally polished five-star experience despite some documented service inconsistencies. Beyond dining and location, specific amenities such as a spa, pool, or fitness center are not documented for this property.

Best for

This hotel suits luxury travelers and special-occasion visitors -- such as those celebrating a birthday or anniversary -- who want a high-end Manhattan base within easy walking distance of the Empire State Building, Flatiron Building, and Bryant Park. It also appeals to guests who value on-site restaurant dining and in-room dining service, given the hotel's five-star classification and central NoMad address.

Travel tips

Nearly all of Midtown's major landmarks -- the Empire State Building, Flatiron Building, Bryant Park, and Grand Central Terminal -- are within a 15-20 minute walk, so comfortable shoes go a long way here. Guests have reported occasional elevator wait times, so build in a few extra minutes when heading to meals or appointments during busy periods. If dining at the hotel restaurant, confirm your reservation time is being held, as at least one guest reported a lengthy delay for a booked table.

What guests say

Positive feedback centers on comfortable, restful sleep, the convenience and quality of in-room dining including breakfast delivered to the room, and attentive, knowledgeable service from at least one restaurant server. Recurring complaints include long elevator wait times, a scheduling conflict where checkout appeared to run past the posted check-in time, and a significant restaurant reservation delay on at least one occasion. One detailed account also described a billing error involving an incorrect in-room dining charge and a front desk response perceived as unhelpful and lacking service recovery. Overall sentiment remains strongly positive on aggregate, but service consistency -- particularly around billing accuracy, elevator capacity, and front-desk problem resolution -- appears to be an area of variability.

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