The Townsend Hotel

100 Townsend St, Birmingham, MI 48009, Auburn Hills, United States

4-star hotel

Guest rating: 4.6 / 5

Overview

The Townsend Hotel is a 4-star, sophisticated property in Birmingham, Michigan, at 100 Townsend St (often associated with the Auburn Hills area). It holds a strong public rating of 4.6 from 1,315 reviews and is frequently chosen for special-occasion stays and hosted events.

Rooms & Suites

Elegant rooms feature free Wi-Fi, flat-screen TVs and iPod docks, plus Italian linens and marble bathrooms. Suites add living rooms with 55-inch TVs, and some suites include balconies. Upgraded suites include fireplaces and kitchens, and a private chef can be requested.

Dining & Service

On-site options include a bakery, English-style afternoon tea, and a chic bar/restaurant with a seasonal patio, plus 24/7 room service. Guest feedback highlights attentive staff across front desk, in-room, and dining experiences, with occasional mentions that guest behavior in the restaurant can detract from an otherwise polished atmosphere.

Amenities & Events

The hotel offers a 24-hour gym for anytime workouts and a ballroom geared to weddings and other large gatherings. Reviews specifically point to smooth, well-supported wedding experiences and thoughtful touches for celebrations.

Location & Nearby Highlights

The hotel is about 3 miles from Cranbrook Art Museum and 6 miles from the Detroit Zoo, and it’s also positioned for high-end shopping at Somerset Collection. Nearby cultural and family attractions include Cranbrook House & Gardens, Cranbrook Institute of Science, and the Polk Penguin Conservation Center (at the zoo).

Best for

This hotel suits couples and celebration travelers who want an upscale stay with elevated dining, English-style afternoon tea, and 24/7 room service, plus suites with premium features such as fireplaces, kitchens, and balconies (select units). It’s also a strong fit for event-focused trips, with a ballroom and guest feedback highlighting accommodating staff and successful wedding weekends. Culture- and attraction-oriented visitors benefit from proximity to Cranbrook’s museums and gardens and an easy drive to the Detroit Zoo.

Travel tips

If you’re planning museum time, Cranbrook Art Museum is roughly 3.9 km away, with Cranbrook House & Gardens and the Institute of Science also nearby. The Detroit Zoo is about 9.3 km away, making the hotel practical for zoo visits and nearby attractions like the Polk Penguin Conservation Center. For a more relaxed on-property schedule, afternoon tea, the bakery, and 24/7 room service make it easy to plan meals around outings.

What guests say

Guest feedback most consistently emphasizes high-quality service across departments, including front desk, in-suite support, and food service. The dining experience is often described as having a strong atmosphere and attentive service, though some guests note that unpleasant behavior from other diners can diminish the experience. Special occasions stand out in reviews, with guests citing smooth, well-supported weddings and thoughtful anniversary touches. Overall sentiment aligns with the hotel’s upscale positioning and strong public rating.

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