TownePlace Suites by Marriott East Hartford
363 Roberts St, East Hartford, CT 06108, East Hartford, United States
3-star hotel
Guest rating: 2.7 / 5
Overview
TownePlace Suites by Marriott East Hartford is a 3-star extended-stay style hotel at 363 Roberts St in East Hartford, Connecticut. Public guest feedback is limited but currently averages 2.7/5 from 17 reviews. Recent guest comments also reference a co-branded Fairfield by Marriott and TownePlace setup and note that renovation work was recently completed, with a few finishing items still in progress at the time of stay.
Rooms
Guest feedback highlights very clean, newly refreshed rooms and mentions suite-style features such as an in-room kitchen area suited to longer stays. Some layouts may feel tight around the work/desk area, and bathrooms were described as on the smaller side. Sleep comfort can be mixed (one guest noted a very firm bed), and some rooms were reported to have air-conditioning issues; the air conditioner may also use an auto shut-off feature.
Dining & On-site services
Breakfast is included, though at least one guest described the selection as limited. A future on-site Starbucks is indicated by building signage, but it was not yet open at the time referenced in reviews. Housekeeping service may not occur nightly in all cases, as at least one guest reported no maid service on the first night.
Location & nearby attractions
The hotel is positioned for quick access to Hartford-area attractions and venues. Nearby points of interest include Wickham Park (about 3.9 km), the Connecticut Science Center (about 4.1 km), the Wadsworth Atheneum Museum of Art (about 4.4 km), and Connecticut’s Old State House (about 4.3 km). Other notable destinations within a longer drive include The Mark Twain House & Museum (about 6.7 km), Elizabeth Park Conservancy (about 8.2 km), Dinosaur State Park (about 13.3 km), and the New Britain Museum of American Art (about 18.3 km).
Best for
This property is best suited to travelers who want an extended-stay room setup, since guest feedback specifically mentions a kitchen area in-room. It can also work well for people visiting Hartford attractions and venues, with multiple museums and downtown sights within roughly 4–7 km and guests noting quick drive times into Hartford. Travelers who prioritize consistently high review scores may want to weigh the current 2.7/5 public rating against the more positive recent comments about cleanliness and refreshed interiors.
Travel tips
If you’re sensitive to room temperature or noise, ask at check-in about air-conditioning status, as some rooms have reportedly had AC issues and an auto shut-off feature. Because housekeeping service may not be provided nightly in all cases, confirm the property’s current cleaning/service schedule when you arrive—especially for short stays. For sightseeing days, popular Hartford stops like the Connecticut Science Center and Wadsworth Atheneum Museum of Art are a short drive away (around 4–5 km).
What guests say
Guests most consistently mention friendly, efficient front desk service and smooth check-in, including late-night arrivals. Cleanliness stands out in the excerpts, with rooms described as spotless and recently refreshed following renovations, though some finishing work was still visible in public areas. Several stay-experience downsides are also noted: limited breakfast variety, inconsistent housekeeping (including no service on a first night), and room comfort/conditioning issues such as very firm beds and reported AC problems (with an auto shut-off feature). Location is repeatedly framed as a practical base for Hartford-area events and attractions, with short drive times into the city.
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