TownePlace Suites by Marriott New York Manhattan/Chelsea
140 W 28th St, New York, NY 10001, New York, United States
4-star hotel
Guest rating: 3.9 / 5
TownePlace Suites by Marriott New York Manhattan/Chelsea is a 4-star extended-stay-style property at 140 W 28th St, positioned in the Chelsea/NoMad section of Manhattan. The hotel holds a 3.9 rating from 698 reviews, with guests frequently citing strong value, cleanliness, and attentive staff. Rooms are described by guests as compact but thoughtfully designed suites, well suited to couples on short trips or a single traveler on a longer stay, with notably clean bathrooms stocked with quality towels, shower gel, and shampoo. The location puts guests within easy reach of major Manhattan sights: the Empire State Building is just 614m away, The High Line 1,046m, Bryant Park 1,119m, and Times Square 1,401m, with Grand Central Terminal, Rockefeller Center, Top of the Rock, and the Whitney Museum all under 2km. Farther landmarks such as MoMA, The Plaza, Central Park, the American Museum of Natural History, and the Metropolitan Museum of Art are reachable by a longer walk or short ride. Reviewers also highlight responsive service, including quick resolution of an in-room HVAC issue and flexible handling of a disrupted travel itinerary.
Best for
This hotel suits couples on short getaways and solo travelers on longer stays, given guest feedback that the compact suites are efficiently designed for one or two people. Its Chelsea/NoMad address also appeals to sightseers, as it places the Empire State Building, The High Line, and Bryant Park within a 10-15 minute walk. Travelers who value attentive, problem-solving staff will find that reflected in reviews about maintenance responsiveness and booking flexibility.
Travel tips
Plan to explore on foot when possible: the Empire State Building, The High Line, and Bryant Park are all within roughly a kilometer, and Times Square, Grand Central Terminal, and Rockefeller Center are each under 2km away. For farther-flung destinations like Central Park, the Metropolitan Museum of Art, or Brooklyn Bridge (all over 4km), budget time for a subway ride or rideshare. Given guest comments about room size, travelers with heavy luggage or longer stays may want to pack efficiently for the suite's compact footprint.
What guests say
Recurring positive themes include strong value for the price, a central Manhattan location, and notably clean bathrooms with quality towels and toiletries. Multiple guests praised staff helpfulness, citing a quick fix to an in-room HVAC issue and a standout case of a staff member managing a complicated booking change during a travel disruption. Room size is a mixed point: reviewers describe units as small but well-designed, workable for a couple on a short stay but potentially tighter for a longer visit or larger party. No significant complaints about noise, safety, or major service failures appear among the excerpts provided.
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