Tru by Hilton Crossett
920 Unity Rd, Crossett, AR 71635, Crossett, United States
3-star hotel
Guest rating: 4.0 / 5
Overview
Tru by Hilton Crossett is a 3-star hotel located at 920 Unity Rd in Crossett, Arkansas, part of Hilton's modern, budget-friendly Tru brand. With a strong public rating of 4 out of 5 from 328 reviews, it serves as a reliable option for travelers passing through or visiting this part of southeast Arkansas. The property emphasizes clean, comfortable accommodations paired with attentive service.
Dining
The hotel sits within easy walking or short driving distance of a wide variety of restaurants, including Johnny's Pizza House and Popeyes Louisiana Kitchen just steps away, along with Chen Chen Chinese Restaurant, Huddle House, Mazzio's Pizza & Wings, La Carreta Mexican Restaurant, Rina's Hibachi Kitchen, Fiesta Linda Mexican, Beech St. Bistro, and Honey Blessed all within a few kilometers. Guests frequently highlight the hotel's included breakfast as a standout feature of their stay.
Location & Surroundings
Crossett places guests near the Felsenthal National Wildlife Refuge Visitor Center, roughly 11.4 km away, making it a convenient base for those interested in outdoor recreation and wildlife viewing. For air travel, the nearest airports are Monroe Regional Airport (about 70 km), South Arkansas Regional Airport (about 82 km), and Mid Delta Regional Airport - KGLH (about 97 km), so travelers should plan for a drive to reach the hotel.
Guest Experience
Reviewers consistently praise the friendly, service-oriented staff and describe the hotel as clean and quiet, well-suited for rest. Some guests have noted inconsistencies with room amenities, such as malfunctioning refrigerators or hot water issues, and isolated concerns about staff professionalism during a lobby incident, though these appear to be exceptions rather than the norm.
Best for
This hotel suits road-trippers, business travelers, and outdoor enthusiasts visiting Felsenthal National Wildlife Refuge, thanks to its central Crossett location surrounded by numerous dining options. It's also a good fit for families and budget-conscious travelers who value included breakfast and a quiet, clean environment for overnight stays.
Travel tips
Since the nearest airports are all 70 km or more away, travelers flying in should plan for a rental car or arranged transportation to reach Crossett. The hotel's location puts numerous restaurants within a short walk or quick drive, including Johnny's Pizza House and Popeyes right next door, so dining options are convenient without needing to travel far. If visiting Felsenthal National Wildlife Refuge, allot time for the roughly 11 km drive from the hotel to the visitor center.
What guests say
Across reviews, guests most frequently praise the hotel's friendly and helpful staff, clean rooms, and quiet atmosphere conducive to rest, with the included breakfast also drawing repeated positive mention. Some reviewers note the hotel is kid-friendly, adding to its appeal for families. On the negative side, a handful of guests reported small room sizes, missing microwaves, malfunctioning refrigerators, or lack of hot water. One reviewer also described an incident of perceived unprofessional behavior from a supervisor toward staff and guests in the lobby, though this appears to be an isolated complaint rather than a widespread pattern.
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