voco Times Square South New York by IHG
343 W 36th St., New York, NY 10018, New York, United States
4-star hotel
Guest rating: 3.8 / 5
voco Times Square South New York by IHG is a contemporary 4-star hotel in Midtown Manhattan at 343 W 36th St., positioned two blocks from Madison Square Garden and Penn Station and about a 10-minute walk from Times Square. Rooms are modern in style and built around custom-designed beds, with air conditioning, flat-screen cable TV with premium channels, coffeemakers, and minifridges; Wi‑Fi is available for a fee, and some rooms offer skyline views. On-site dining centers on a casual, glass-enclosed restaurant with a courtyard garden plus a bar, and room service is available. For fitness, the hotel offers a 24/7 gym, and for work needs it has a business center and two meeting rooms. The surrounding area puts major sights within easy reach, including Bryant Park, the Empire State Building, the High Line, the Intrepid Museum, Rockefeller Center/Top of the Rock, and Grand Central Terminal.
Best for
Best for travelers who want a Midtown base close to Penn Station and Madison Square Garden while staying slightly removed from the immediate bustle of Times Square. It also suits guests who value on-site basics—24/7 fitness center, restaurant/bar, and business facilities—over extensive resort-style amenities.
Travel tips
Plan sightseeing on foot: Times Square (821 m), the Empire State Building (976 m), Bryant Park (945 m), and the High Line (1150 m) are all within roughly a 10–20 minute walk. Being near Penn Station makes arrivals/departures and city connections straightforward, especially for train travelers. If you rely on constant connectivity, note that Wi‑Fi is paid.
What guests say
Guests frequently praise the Midtown location, especially for being close to Penn Station and convenient for Times Square while still feeling a bit quieter than the busiest blocks. Cleanliness is often noted positively when housekeeping is on schedule, with some stays reporting daily refreshes. A recurring complaint is that rooms (and sometimes beds) feel very small for longer stays. Service consistency is a major negative theme in several reviews, including delayed or missed housekeeping, missing essentials like towels, slow follow-through on requests, and occasional frustration with elevator wait times and room maintenance issues such as A/C or power problems.
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